This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

FLU VACCINATION


Now that our Saturday clinics have all passed please speak to a member of our reception team today to book an appointment for your flu vaccination if you have not had this done as yet and are entitled to it under NHS.



Text Messaging Service


We are introducing a new text message reminder service! More information and instructions on how to sign up can be found at the bottom of our appointments page. 

nurseRights & Responsibilities

You have a right to expect a high standard of medical care from our practice and we will try at all times to provide the very best care possible within the resources available.

In order to assist you in this we require that you take full responsibility for ensuring that you do not abuse the service. For example, it is your responsibility to ensure that you keep medical appointments and follow the advice given.

You must accept that we require 72 hrs notice to process a prescription request and that a 'normal routine appointment' is likely to be offered within a week of your request. 

You must also accept that our 'emergency' appointments relate to medical urgency, not personal urgency. Please remember this when making appointments with our reception team.

Finally, you must understand that our reception team will ask for explicit information when dealing with a request for a visit or telephone conversation with our GPs. They are part of our team here and are subject to confidentiality agreements. Our GPs demand this information to enable us to safely manage patient risks therefore do not be surprised when this happens.

Very occasionally a practice/patient relationship breaks down completely. In this situation the patient may choose to register with a different practice. We accept this and will process this request as quickly as possible.

The practice has the right to remove any patient from their list. This would generally only follow a warning that had failed to remedy the situation and we would normally give the patient a specific reason for the removal. We will not tolerate our staff being treated in a disrespectful manner.

Zero Tolerance

Patients who are verbally abusive, violent or threaten violence towards GP’s or their staff will be reported to the police and will no longer be able to use the services at this practice.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website